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How to contact Facebook

If you’re a Facebook user, you may have encountered a problem while using the platform, or you may have an error and want to inform Facebook’s management about it so they can help you. Therefore, you’ve probably asked the question before, “How do I contact Facebook?” and maybe you never found the answer. This article is the solution to all Facebook problems.


Firstly, it should be noted that Facebook does not provide any means of direct contact. There is no way for you to directly communicate with Facebook’s management. However, there are a variety of contact forms, each specific to a particular issue, and these forms are available in Facebook’s Help Center. But most, if not all, Facebook users are unaware of these forms. Therefore, in this article, we will review all these forms, explaining each form and how it is used.
First: Before reviewing these forms, it should be noted that your issue may be a common problem that Facebook is working to resolve. Therefore, you should first search for your issue on the Facebook Known Issues page . If you find your issue there, wait for it to be resolved. If you don’t find your issue on this page, contact Facebook with your problem.
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You must contact Facebook in English. If you do not speak English, you can use Google Translate.

• Report an issue with your account closure

• Report an issue with your page closure

• If you have missing content on your page after account recovery, use the following form

• If your group or event (occasion) is not available, use the following form

• If you are not appearing in searches, use the following form

Contact Regarding Issues Related to Photos and Videos

◄ If you are having trouble uploading photos, you should first get the latest version of Adobe Flash and if the problem persists, use the following forms:

• If you are unable to select the image to upload, use the following form

• If you are unable to download photos using the Flash uploader, use the following form

• If your video has disappeared, use the following form

• If you are unable to upload a video, use the following form

• If your photos or albums have disappeared, use the following form

• If you are unable to record a webcam video on Facebook, use the following form

• If the processing of your video is taking too long, use the following form

• To contact regarding video playback issues, use the following form

• If your problem is not listed above (specifically related to photos), you can use this form

• If your problem is not listed above (specifically related to videos), you can use this form

Contact Regarding Mobile Phone Issues

• If you cannot log into Facebook via mobile, use the following form

• If you are experiencing problems with mobile device apps, use the following form

• If you cannot add your mobile phone number to your account, use the following form

Contact Regarding Chat Issues

• If you receive a message stating “Unable to connect to Facebook chat right now,” or a yellow warning sign in the bottom left of the screen, use the following form

• Some people cannot chat because online friends appear offline once the chat starts. If you are experiencing this issue, use the following form

• Some people cannot chat because of constant toggling between appearing online and offline. If you are experiencing this issue, use the following form

• If the “Chat” list does not expand when clicked, please restart your browser and try again. If you are using an old browser like Internet Explorer 6, you will need to upgrade your browser to view the “Chat” list. If the problem persists, use this form

• If your problem is not listed above (specifically related to chat), you can use this form

Contact Regarding Messaging Issues

• If you see a blank page when trying to access messages, use the following form

• If you encounter an error when trying to send a message to friends, use the following form

• If you are not receiving messages correctly from friends, use the following form

• If your problem is not listed above (specifically related to messages), you can use this form

Contact Regarding Video Call Issues

• If video calls are not working for you, use the following form

• If your problem is not listed above (specifically related to video calls), you can use this form

Contact Regarding Homepage Issues

• If your homepage appears blank, use the following form

• If some events on your homepage are not working correctly, use the following form

• If you have an issue related to latest news and homepage and didn’t find a form for it above, use the following form

Contact Regarding Personal Page Issues

• If your personal page appears blank, use the following form

• If you are experiencing a post disappearance from the homepage, use the following form

• If your problem is not listed above (specifically related to personal page), you can use this form
www.facebook.com/help/contact.php?show_form=profile_bug

Contact Regarding Group Issues

• When reactivating your account, it may take a few hours to restore all your groups, events, notes, and other content in full. If this content is not restored within 24 hours of reactivation, use this form to contact

• If members of your group cannot receive messages or invitations, use the following form

• If your problem is not listed above

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