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Before sending your phone for repair, here are the important steps to protect your personal data.
Our phones may experience technical problems from time to time, which may require sending them to a maintenance center for repair. However, if the phone falls into the wrong hands, your personal data may be at risk of theft, causing you significant problems. Therefore, it is essential to protect your personal data before sending it for maintenance. Follow along to learn about the important ways and methods that help you secure and protect your personal data when sending it for maintenance.
So, how can you protect your privacy before sending your phone for maintenance?
Here, I recommend using iMyFone Fixppo. It is an iOS system repair tool that can easily fix issues with a few simple clicks without losing any data, such as the black screen issue on iPhone or iPhone stuck on the Apple logo and more. The program can put your device in recovery mode or exit it with just one click for free.
If you are uncomfortable giving your phone to someone else for repair, you can download this program and fix your phone at home! Don’t worry about data leaks, it is highly secure.
Why should you protect your data when repairing your phone?
In fact, sending your phone to a trusted maintenance center may not pose a significant risk, especially when choosing official places such as Samsung or Apple service centers. However, there is still a possibility of data breach where intruders may try to access your data to threaten or blackmail you. Therefore, it depends on the importance and privacy of your data, regardless of the repair location. If your phone contains important or personal data, it is essential to protect and secure it to avoid bigger problems in the future.
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How to protect your personal data
There are many ways to protect the data on your phone during maintenance, starting from locking photos and files, logging out of all accounts, performing a factory reset, and backing up and deleting the data before choosing the best solution based on the importance and privacy of the data and the reliability of the maintenance center.
Experts first recommend choosing a reliable maintenance center with a good reputation, whether official, authorized centers, or regular centers. You can check customer reviews online on Facebook or Google Maps and consult friends and colleagues about the maintenance center you want to choose.
Now, after choosing the suitable maintenance center, you need to secure your personal data by logging out of all accounts, deleting unused apps, or using a locking app to protect photos, videos, and personal files, ensuring unauthorized access. You should also remove the SIM card and SD card from the phone.
Take the protection of personal data to the next level by backing up all the files on your phone and completely deleting them. Performing a factory reset is the best way to secure and protect your personal data. Fortunately, smartphones provide easy backup methods, such as using Google Photos to easily back up all your photos.
Read also: What you should do before taking your computer to a maintenance center
What to do if your phone stops working?
If there is a major issue with your phone and you cannot turn it on or the screen is unresponsive, it will be challenging to secure your personal data 100%. However, there are still solutions to protect your data, such as performing a factory reset through various methods, including entering recovery mode or using phone tracking services, which often provide an option to format the phone and erase all data.
By entering recovery mode, you can delete your data and secure it strongly. You can enter this mode by turning off and on the phone in a slightly different way, depending on the phone model.
After entering recovery mode, use the volume and power buttons to navigate and select the “Wipe data” option. The system will prompt you to log into your Google account to complete the factory reset process, deleting all data and apps on the phone.
In extreme cases where the phone is completely unresponsive and inaccessible, it will be closer to impossible to secure your data. If the phone contains sensitive data, you may face a dilemma between risking repair or purchasing a new phone. If you choose to repair the phone, select a trusted and certified maintenance center and request them to repair the phone in front of you to prevent tampering with your personal data.
Read more: Essential software for fixing technical issues in smartphones