It is undeniable that WhatsApp is one of the most popular messaging apps ever, as it offers a multitude of features and functionalities. However, there is also another official version of WhatsApp known as WhatsApp Business, which is designed for businesses and includes many additional tools and features not available in the basic app.
You can easily use this app by activating it with a phone number, just like the regular app. Many people use it to open two WhatsApp accounts on the same phone. In this article, we will focus on some of the unique features of WhatsApp Business that can be useful for individuals and businesses alike.
Fast Replies
Fast replies are a very useful feature in WhatsApp Business as they help you quickly respond to frequently asked questions with just a press of a few buttons. You need to create a unique shortcut for each quick reply you want to add. For example, if you need to send your address to others, you can write the full address and then add it with the shortcut “address.” When you want to send the address, just type the “/” symbol and enter the shortcut you defined earlier. Here is how to set up fast replies in WhatsApp Business.
First, download WhatsApp Business on your device and activate it if you haven’t already. Then, go to the app, click on the three dots at the top left, select “Settings,” then “Business Tools,” and click on “Quick Replies” in the messaging section. You can easily create the shortcut here.
